Refund Policy

Last updated: 7 October 2026

The free trial lets you use every feature before paying. If KDPify still isn't right for you, ask for a refund within 24 hours of your payment.

What can be refunded

• Any plan or pass (Creator, Publisher, an upgrade or a week pass), when you ask within 24 hours of the payment.
• Duplicate or mistaken charges, at any time.

How to ask

Write to us on WhatsApp or at support@kdpify.com from the email registered to your licence, with the date and amount of the payment. We reply within two working days.

How it is paid back

We refund through the method you paid with, where it allows refunds, or another method we agree on. When a refund is made, the plan or pass it paid for is removed from your licence.

When we cannot refund

• Requests made more than 24 hours after the payment, except duplicate or mistaken charges.
• Licences ended for breaking our terms.